When you sign up for an Everytide.com account you are indicating that you agree to the policies and terms we've published in our online Knowledgebase.Here is some of the most important information that you must be aware of before you place orders
- All shipments being sent to and from a country or region must clear customs first. We don't add taxes, VAT, or other hidden charges. You pay us the price you see on the screen, i.e. goods subtotal + shipping cost.
In most countries, however, you have to pay taxes or duties on imported goods. Sometimes goods under a certain value, or in certain categories, do not incur taxes. The rules are different in every country. Therefore, we cannot, and will not, offer advice about taxes in your country. As the buyer, it is your responsibility to find out that information before you order.
- Generally most of the couriers cannot deliver to PO Box. So please offer us a street address.
- You need a valid phone number in your account.
- We strongly recommend you order samples before proceeding with large wholesale orders.
-For return&refund, Please contact our customer service first! Without our customer service department's confirmation, we do not accept your case. Buyer need to pay for the cost of return shipping. Please checkout our return policy.
Please also take the time to read the full Everytide.com Terms and Policies documents online in our Knowledgebase.
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